Privacy Policy

Overview

Charter Oak Provisions (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you submit our contact form, we collect the information you provide: business name, contact name, email address, phone number, town or city, business type, and any message details. When you sign up for our newsletter, we collect your email address. We do not collect payment information through this site.

How We Use Your Information

• To respond to product list requests and general inquiries
• To follow up on availability, pricing, and delivery details for your business
• To send occasional product updates and seasonal offers, if you’ve signed up for our newsletter
• To maintain accurate records of our business partners

How Information Is Handled

Form submissions on this site are processed through Google’s infrastructure (Google Apps Script). We do not sell, rent, or trade your information to third parties. We may share information with service providers who help us operate our business, solely for that purpose.

Cookies, Fonts & Analytics

This site loads typefaces from Google Fonts, which may involve a request to Google’s servers when the page loads.

We use Google Analytics to understand how the site is used: which pages are viewed, roughly where visitors are located (city or region), what kind of device they use, and how they found us. Google Analytics sets cookies in your browser to tell a new visit from a returning one. It does not receive anything you type into our forms, and we have turned off Google’s advertising features, so this information is not used for ads. We do not use advertising cookies on this site. You can turn analytics off below, or block these cookies in your browser settings. We also honor the Global Privacy Control signal if your browser sends it.

Data Retention

We retain contact and newsletter information for as long as needed to serve our business relationship with you, or until you ask us to remove it.

Your Choices

You can unsubscribe from our newsletter at any time by contacting us. You may also request that we delete the information you’ve submitted to us by reaching out through our contact page.

If you have an ordering account, you can delete it yourself under Account in the ordering app. That removes your login. We keep records of past orders for our business and tax records.

Children’s Privacy

This site is intended for business use and is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “last updated” date.

Contact Us

Questions about this policy? Reach out through our contact page.